Australian Consumer Law – warranties against defects

We have a compliance tick for a major high street retailer – having purchased a couple of small items with a one year warranty it was impressive to find that the till docket noted not only which items included in the purchase carried a warranty but also added a narrative setting out the retailer’s terms and conditions for warranties against defects.

From January 2012 where a written warranty against defects is given to a consumer at point of sale there is a requirement to set out the terms and conditions in a manner prescribed by the ACCC.  More information is available from the ACCC website

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